*Return and Exchange Policy*
At JustWpic Canvas, we strive to ensure that our products meet the highest standards of quality. If you receive a product that is faulty, we are happy to provide a refund or exchange.
*Faulty Goods Returns and Exchanges*
If you receive a product that is faulty, please notify us within 7 days of delivery. To be eligible for a return or exchange, the product must be in its original packaging and in the same condition as when it was received.
*Return and Exchange Conditions*
- Returns and exchanges are only accepted for faulty goods.
- Returns and exchanges must be initiated within 7 days of delivery.
- Goods must be in their original packaging and in the same condition as when received.
*Return and Exchange Process*
To initiate a return or exchange, please contact our customer service team with your order number and a detailed description of the fault. We will review your request and provide further instructions.
*Refund or Exchange*
If your return or exchange is accepted, we will provide a full refund or exchange the faulty product for a new one of the same type. We will cover the cost of return shipping for faulty goods.
*Contact Us*
If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us at [email protected] or 0743684489
By shopping with us, you agree to the terms and conditions outlined in this return and exchange policy.